Chasebet has been issued a warning by the Australian Communications and Media Authority (ACMA) for failing to promote the national self-exclusion register BetStop.
An investigation found Harris Bookmaking Party, the parent company of Chasebet, sent three marketing emails without promoting BetStop.
The emails were sent in July 2025, without reference to BetStop, a description of what BetStop is, or a link to the BetStop website.
The ACMA received a complaint regarding the emails on 25 July. It commenced an investigation into the operator on 27 August.
The regulator found that the operator’s website failed to “adequately” promote the self-exclusion register.
Once made aware of its failings by the ACMA, Chasebet fixed the issue and said the error was down to “software consolidation error and was unintended”.
Per Australia’s self-exclusion rules, operators must promote and provide links to BetStop on its websites and all electronic marketing messages.
Chasebet was also warned that should the rules be breached again, further punishment could be enforced.
Chasebet offers horseracing, greyhound racing and sports betting. Online casino remains illegal in Australia.
Alongside the Chasebet warning, the ACMA announced it has requested internet service providers (ISPs) to ban 19 illegal gambling websites targeting Australian players.
Among the list of named sites was Cleobetra, Gransino, Nonbetstop.com and Talismania.
An ACMA statement read: “Since the ACMA made its first blocking request in November 2019, 1,640 illegal gambling and affiliate websites have been blocked.
“Over 230 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal online gambling rules in 2017.”
Last month, the regulator requested the blocking of MyStake, operated by Curaçao-based entity Santeda International BV.
At the end of 2025, a GAMRS report accused MyStake of targeting British players.
The report also claimed Santeda’s network of brands was generating turnover of approximately £3.5bn per year.
The post ACMA dishes out warning to Chasebet for self-exclusion failings first appeared on EGR Intel.
Australian regulator finds operator sent marketing material without promoting national self-exclusion register BetStop
The post ACMA dishes out warning to Chasebet for self-exclusion failings first appeared on EGR Intel.