US Benefits Specialist

Skip to main content Language Deutsch English Español Français View profile Employee Login Culture Locations Teams Open Roles Language Deutsch English Español Français View profile Employee Login Culture Locations Teams Open Roles Culture Locations Teams Open Roles Language Deutsch English Español Français View profile Employee Login Search by Keyword Search by Location Show More Options Loading... City All Country/Region All Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: US Benefits Specialist Apply now » Date: 23 Mar 2026 Location: Jacksonville, FL, US, 32256 Company: Paysafe Position Summary: The US Benefits Specialist supports the administration, coordination, and execution of the company’s U.S. employee benefits programs. This role applies working knowledge of U.S. benefits and begins to build an understanding of related HR disciplines. The Specialist works on tasks of moderate scope, exercises judgment within defined procedures, and contributes to process improvements. The role receives guidance from senior team members but is expected to carry out tasks with increasing independence. Key Responsibilities: General Administration & Compliance Maintain accurate benefits data and support the day-to-day administration of health, welfare, and retirement plans. Assist with compliance-related tasks such as 5500 filings, SARs, NDT testing, and benefits audits, under the guidance of senior staff. Perform routine system audits between payroll (ADP) and vendor systems (e.g., Fidelity) and escalate discrepancies as needed. Track and prepare reports on benefits utilization and participation metrics. Support invoice review and funding validation for U.S. benefit programs. Annual Open Enrollment (OE) Contribute to U.S. Open Enrollment activities including testing, vendor coordination, and system readiness. Assist with plan setup, eligibility files, and rate updates across ADP and carrier platforms. Support development of employee-facing communication materials and intranet content. Provide employee support during enrollment and help with post-OE reconciliation. Employee Support & Communication Serve as escalation support to the People Enablement team for U.S. employee benefits inquiries; escalate complex issues as appropriate. Draft and distribute key benefit communications, including: Enrollment communications (guides, FAQs, reminders, and support during Open Enrollment). New hire/onboarding materials (orientation slides, “benefits at a glance” guides, and enrollment instructions). Compliance and regulatory notices (SPDs, HIPAA, COBRA, retirement plan notices). Ongoing education and awareness campaigns (wellness initiatives, seasonal reminders, and benefit utilization tips). Life event resources (marriage, birth/adoption, retirement planning, and leave of absence guides). Total Rewards and financial wellness communications (Total Rewards statements, 401(k) education, financial well-being campaigns). Technology and self-service instructions (portal navigation guides, mobile app tutorials, intranet content). Support the development of employee-facing materials and intranet content that enhance understanding and engagement with benefits. Partner with vendors and HR team members to ensure messaging is accurate, consistent, and aligned with company policies. Act as a presenter in hub locations (e.g., Jacksonville, Lakewood) to deliver benefits presentations, orientation sessions, and educational workshops to employees in person. Eligibility & Data Integrity Monitor eligibility files and assist in resolving errors between HRIS and benefits providers. Review payroll feedback files to confirm deduction and coverage alignment. System & Self-Service Support Maintain and update benefits content on internal intranet pages. Promote and enable self-service tools to streamline employee engagement and reduce administrative burden. Qualifications: Required: Bachelor degree in Human Resources; or 1–2 years of experience in U.S. Human Resource Minimum of 3 consecutive years of employer benefits experience ; or , in lieu of direct experience, successful completion of the CEBS certification (must be obtained prior to hire or within 12 months of start date). Knowledge of health and welfare benefits, 401(k) plan administration Experience using HRIS systems (preferably ADP Workforce Now and SuccessFactors) Excellent attention to detail and data accuracy Strong interpersonal and communication skills Ability to manage multiple priorities and meet deadlines Preferred: Experience supporting large-scale Open Enrollment events Familiarity with vendor portals (e.g., Fidelity, insurance carriers) Working Conditions: Standard business hours, with flexibility during OE and peak periods Hybrid work environment Nearest Major Market: Jacksonville Apply now » Find similar jobs: Ver Todas las Categorías, Ressources humaines, Recursos Humanos, Human Resources, All Open Jobs About us Culture Support News Developers Blog Contact Company Awards Copyright © 2026 Paysafe Holdings UK Limited. All rights reserved. Paysafe Financial Services Limited (FRN: 900015), Skrill Limited (FRN: 900001) and Prepaid Services Company Limited (FRN: 900021) are all authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments. Paysafe Payment Solutions Limited, trading as Paysafe, Neteller, Skrill, Rapid Transfer and Skrill Money Transfer, is regulated by the Central Bank of Ireland. Paysafe Prepaid Services Limited, trading as PaysafeCard, my PaysafeCard, PaysafeCard Mastercard and PaysafeCash, is regulated by the Central Bank of Ireland. The NETBANX® trademark is a property of Paysafe Holdings UK Limited. Paysafe Payment Processing Solutions LLC is a registered ISO of Deutsche Bank AG, New York, NY; Citizens Bank, N.A., Providence, RI; PNC Bank, N.A., Pittsburgh, PA; Wells Fargo Bank, N.A., Concord, CA; Woodforest National Bank, Houston, TX; BMO Harris Bank, N.A, Chicago, IL; and Merrick Bank, South Jordan, UT. Paysafe Merchant Services Corp. is a registered Independent Sales Organization/MSP of Fifth Third Bank, N.A., Cincinnati, OH, USA; Citizens Bank, N.A., Providence, RI; PNC Bank, N.A., Pittsburgh, PA; and Merrick Bank, South Jordan, UT. Paysafe Merchant Services Inc operates as an Independent Sales Organization (ISO) of Fiserv Canada Ltd. Neteller and Net+ are registered trademarks of Skrill Limited. Skrill is a registered trademark of Skrill Limited. The Paysafe® trademark is the registered property of Paysafe Holdings UK Limited. PaysafeCard is a registered trademark of Paysafecard.com Werkarten GmbH. Net+ and Skrill Prepaid Mastercards are issued by Paysafe Financial Services Limited and PaysafeCard Mastercard Cards are issued in the EEA by Paysafe Prepaid Services Limited as an affiliate member of Prepaid Services Company Limited and in the UK by Prepaid Services Company Limited, each pursuant to licences from Mastercard International. Mastercard is a registered trademark of Mastercard International. The Paysafe logo is a registered trademark in the United States. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. These registered trademarks are also utilized by Fiserv Canada Ltd. All trademarks, service marks, and brand names mentioned in this document are the exclusive property of their respective owners.

Required: Bachelor degree in Human Resources; or 1–2 years of experience in U.S. Human Resource Minimum of 3 consecutive years of employer