Sales Manager, MICE & Leisure

REQ13875 Sales Manager, MICE & Leisure (Israeli Market) (Open) POSITION SUMMARY: This position will be based in Tel Aviv, Israel, with frequent travel to Cyprus. Sales Manager, MICE & Leisure is responsible for proactively soliciting and managing MICE & Leisure Sales opportunities in Israel to drive Hotel-, F&B- and Entertainment-Revenue for the Resort. Manages MICE-agencies, Wedding Planners, Corporates and Leisure Travel Trade partners, generates new accounts, develops sales channels and implements sales-strategies for the Israeli-market. PRIMARY RESPONSIBILITIES: Responsible for the MICE & Leisure-Sales Segment of the Hotel, working with MICE-Agencies, Tour Operators, Travel Agents, Wedding Planners, Airlines, Tourism Organisations and DMC’s in Israel. Responsible for key account management of existing Travel Partners, ensuring revenue maximisation, achievement of personal targets and increasing market share versus competitor set. Prospects new MICE & Leisure accounts and sales channels. Develops partnerships and joint-marketing activities with business partners to drive awareness of the property along with increased sales production and results. Builds strong relationships with local Travel Partners, Government Organisations and Tourism Organisations. Conducts site inspections, training seminars and resort-related workshops and webinars. Responsible for timely contracting along with negotiating Wholesales Contracts not limited to allotments, terms, and conditions. Uses SMART contracting to ensure optimum yielding during annual rate negotiations. Attends local and international trade shows, conferences, exhibitions and workshops, in the assigned markets for MICE & Leisure Sales. Coordinates local Sales Strategies with internal Marketing & PR-Teams. Cross-sells other resort products at any opportunity, creating packages for existing sales channels in the region. Aims to achieve the Company’s Sales Vision and Business Goals by achieving set KPI’s. Documents all sales actions in the CRM system and produces regular Sales Reports for review by Management. Executes sales actions within set cost budget structure, not limited to tactical offers, clients’ partnerships, sponsorships, and familiarisation trips. QUALIFICATIONS: Experience At least 5-10 years of relevant work experience in Hospitality & Travel in Israel. Proven track record of delivering sales results in commercial roles in similar organisations (e.g., hotels, resorts). Strong knowledge of the Travel- and MICE- Industry in Israel, including knowledge of competitor resorts and destinations. Education Candidates must hold a degree from a major, accredited institution in the fields of hospitality, gaming, sales & marketing or business administration. Skills / Competencies Excellent command of English and Hebrew language is a must. Mature presentation style and be comfortable interacting with senior management. Extensive knowledge of all product and services provided by the Resort. Expert proficiency in Microsoft Excel and strong skills in PowerPoint. Strong technical skills in PMS systems and software. Strong project management and time management skills are a must. Personal Competencies Strong interpersonal, leadership and communications skills. Aptitude for being able to work and make decisions under very high pressure. Ability to keep up with a fast paced and growing business. Must have a strong analytical and economics mindset. Excellent team player and being able to build strong, personal relationships with external business partners, local governments, tourism organisations and internal teams. Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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