Project System Administrator

As a Project Systems Administrator, you will work within the Business Delivery Implementation department to configure, maintain and support systems on behalf of the team and the wider Business. In this fast-paced role, you will play a key part in providing system administration and technical support to the wider Business. Utilising your well-developed systems experience, you will contribute to the overall continuous improvement of the department. This is a great opportunity to support and develop within a well-established technical team containing extensive business and industry knowledge. Configuring, maintaining and providing technical support for the Jira and Confluence applications operated by the Business. Designing, developing and supporting Jira project configurations to facilitate the changing needs of business processes. Supporting regular maintenance duties to agreed schedules, including operating system and application patching to BDI environments. Developing and managing permission models, ensuring that access to applications is controlled appropriately. Providing internal support for business users, responding quickly to questions and issues should they occur. Developing and delivering real time reporting using Power BI, Atlassian Analytics and SQL Server Reporting Services, to management and end users, combining multiple sources of data. Producing repeatable and ad-hoc management information associated with the delivery portfolios and delivery lifecycles, both project and software, including key performance indicators information. Performing end-to-end system testing as a part of changes or upgrades to systems and applications. Providing technical consultations as needed and liaising with other teams within the technology domain. Supporting the wider PMO team in implementing process improvements, assisting in designing platform upgrades and changes to systems as well as functional testing.

Extensive knowledge of Jira System administration for both Cloud and Data Centre. Experience of Confluence including Data Centre and Cloud. Understanding of system administration, maintenance and release planning. Current knowledge and experience of Ubuntu Linux administration. Exposure to SQL Server Reporting Services or Atlassian Analytics Data Lake. Proficiency in Power BI development reporting and sourcing data from a variety of sources. Ability to identify and resolve technical issues. Skilled with Microsoft Office, including Word, Excel, including pivot charts, PowerPoint and Visio. Working knowledge of web technology and development environments such as Visual Studio, SharePoint Designer, SQL Server 2019, JavaScript, jQuery, CSS and HTML.