Product Business Analyst

As a Product Business Analyst, you will help shape and deliver internal tools used by internal teams. You will work closely with Product Owners/Managers, stakeholders, and engineering to discover needs, define clear requirements, and ensure solutions are usable, compliant, and measurable. Responsibilities include partnering with Product Owners/Managers to drive day-to-day product discovery and delivery for internal tools, collaborating with stakeholders (e.g., Game teams, Operations, Finance, Risk/Compliance, Customer Support) to gather, analyze, and document requirements, and translating business needs into user stories, use cases, process flows, and acceptance criteria that are ready for development. You will maintain and continuously improve product documentation (Confluence), including specifications and release notes, support process improvement by identifying inefficiencies, proposing solution options, and evaluating impact on teams and KPIs. Additionally, you will work with engineering to clarify scope, assumptions, dependencies, and edge cases; help break down work into actionable tasks; and analyze product performance and adoption using data (usage metrics, operational KPIs, user feedback) to communicate insights via reports and presentations. You will also support testing and release readiness by collaborating with QA to ensure test scenarios align with business requirements and validate outcomes with stakeholders, enabling successful rollout by coordinating training sessions, user guides, and stakeholder communication when new functionality is introduced.

2–3+ years of experience in Business Analysis, Product Analysis, or a similar role. Strong understanding of Agile ways of working (Scrum and/or Kanban) and experience working with cross-functional teams. Excellent requirements and documentation skills (clear, structured, and testable). Proficiency with Atlassian tools (Jira, Confluence); ability to manage backlogs and documentation effectively. Strong analytical and problem-solving skills; comfortable working with data to validate decisions. Strong English communication skills (written and verbal). Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. Nice to have: Experience with internal tools/back-office platforms. Familiarity with live casino operations or game development processes.