Sportradar
Our Casino division develops and delivers innovative online casino solutions for operators worldwide, covering game content, platform services and player engagement tools. Based in our Sportradar office in Mostar, this role offers the opportunity to work closely with senior technical and product leaders, influence key technical decisions, and help shape the future of our online casino products. If you’re up for the challenge, come and help us grow, innovate, and develop! Work closely with Product and Development Managers, as well as platform teams, to prioritize the backlog, define and track key quality metrics, ensure process adherence, and align software dependencies across product areas; Develop and maintain a deep understanding of Sportradar Casino products; Define product and functional requirements based on customer and partner requirements. It is important to balance out requirements with available resources; Conduct in-depth product demonstrations and presentations. More details equal less follow-ups; Support sales team in responding to complex requests for proposals; Work closely with Development teams to ensure a smooth transition from pre-sales to the post-sales implementation environment; Educate and advise clients on how existing and new product features and functionality work and how they can contribute to their business and operational objectives; Connect and coordinate with additional Sportradar teams when deemed necessary for the customer's long-term success; Ensure productivity tools are correctly used, and efficiency metrics are met.
Some experience or a strong interest in project/product management, ideally within complex software environments. Previous work or internships are a plus, but not a must; Ability to match client’s business requirements with product capabilities; Excellent interpersonal skills that build positive relationships with other team members; Possesses strong analytical and troubleshooting skills (detail-oriented); Comfortable with numbers - you don’t necessarily need to be a mathematician, but a solid grasp of basic mathematical concepts and logic is important, especially when working with odds, probabilities, and product metrics; Ability to collaborate with multiple groups toward accomplishing a task; Enthusiastic, self-starter with a charismatic personality; Strong customer-facing and relationship-building skills; Strong listening and question-based selling skills; Experience in some of the following tools is a plus: (Issue Tracking Tools (e.g., Zendesk, JIRA, Service Now); Collaboration Tools (e.g. Confluence, Trello, Phabricator); Communication Tools (e.g., Slack, MS Teams).
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.
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