Smart Recruitment
We are hiring a Product Manager to drive GP growth and product performance across the Malaysia market. You will lead product strategy execution through data-driven insights, campaign optimisation, and customer journey improvements. This role focuses on scaling high-impact product initiatives, strengthening retention, and elevating cross-functional delivery. Drive business growth through data-driven product strategies across the customer lifecycles. Develop and optimize campaign mechanics to increase user engagement and participation rate. Enhance website UI/UX and customer journey flow to improve retention and overall experience. Lead, train, and develop team members to strengthen capability and performance delivery. Collaborate closely with cross-functional teams to drive product execution. Ownership and hands-on involvement in product growth and lifecycle strategy. Exposure to data-driven decision-making across product, campaigns, and customer experience. Opportunity to grow into a Senior Product Manager or regional product role. Direct impact on GP growth, retention performance, and user experience improvement.
Minimum 4 to 6 years of experience in Product Management, Growth, Campaign, CRM, or related roles within digital or online industries. iGaming experience is a big plus but will also consider industries such as: Digital Marketing, Online trading, or high-growth digital platform industries. Fluent in English and Mandarin; Proficiency in Malay. Strong analytical mindset with the ability to interpret product, campaign, and customer data. Proven experience working with cross-functional teams in a fast-paced environment. Familiarity with product analytics, CRM, or campaign management tools. Experience managing or mentoring team members. Solid understanding of customer lifecycle models, engagement mechanics, and retention strategies.
SmartRecruitment.com is a consultancy firm within recruitment/head-hunting that supports their clients in recruiting iGaming & Crypto experts globally.
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