Executive Assistant, Human Resources

REQ14080 Executive Assistant, Human Resources (Open) POSITION SUMMARY: The Executive Assistant of VP of HR is primarily responsible to provide smooth and efficient administrative support to the VP of HR. PRIMARY RESPONSIBILITIES: Assists the VP of HR in coordinating meetings, travel arrangements, restaurant reservations, and similar transactions Answers and politely screens phone calls and transfers the same to the right party Maintains electronic and hard copy filing systems, and prepares an updated filing list for easy reference/access Assists in handling requests for general information and allowable data, but maintaining the needed confidentiality Assists in the preparation of assigned correspondence, reports, drafts, memos and Emails Attends and prepares meeting minutes as and when required. Prepares reports, letters, memorandums, fax etc as assigned by the General Manager whilst ensuring the strictest levels of confidentiality at all times Manages the flow of correspondence and communication in the office, ensures that telephone and written communications are accurate and thorough and those that require immediate attention is prioritized Ensures professional and timely handling of guests' concerns Maintains positive guest and colleague interactions with good working relationships Works closely with other Executive members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests Be fully conversant with all duties of the secretary and to ensure that in the absence of the other Secretaries, provide coverage of duties as required Exercises responsible behavior at all times and positively representing the hotel team Reads the Company’s Code of Conduct and have an understanding of and adhere to the rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations To have a thorough understanding and knowledge of all departments within the division Maintains high standards of personal appearance including uniform, grooming and hygiene at all times Responds to changes in the Administration function as dictated by the industry, company and hotel Assists in projects and programs related to Quality Improvement Management Carries out any other reasonable duties and responsibilities as assigned QUALIFICATIONS: Experience 4 years of experience in an administrative role, preferably in the hospitality industry or a multinational corporation environment. Education Bachelor’s degree or equivalent work experience Skills / Competencies Fluent in English; excellent verbal and written skills High level of computer skills (Outlook, Excel, Power Point) Opera (PMS) exposure and/or experience, preferred. Knowledge in office and calendar management, confident in dealing with guests and taking phone calls, maintains a good filing system PERPERSONAL COMPETENCIES: Achieves agreed objectives and accepts accountability for results Displays a high commitment to delivering results Leads others to achieve business objectives Communicates effectively Displays the highest level of integrity Ability to maintain discretion Self-motivated Approachable Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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