Equipment Support Specialist

This role is responsible for the installation, maintenance, monitoring, and availability of gaming equipment, ensuring smooth daily operations and high quality standards at all times. Key Responsibilities include installing, cleaning, replacing, adjusting, and regulating simple equipment, performing equipment testing and preventive maintenance, monitoring equipment performance, assessing issues, and deciding on required actions. The specialist will ensure equipment availability 24/7, report equipment related issues promptly, clean and maintain roulette wheels, shuffle machines, and deck checkers, perform table inspections, manage in-house transport of cards and equipment, organize and oversee equipment disposal, monitor climate conditions on gaming floors and storage areas, conduct inventory checks, and track equipment in stock. Cooperation with other departments as required and performing other duties assigned by the manager that match the role’s qualifications are also part of the job. The specialist will replace colleagues during vacations, sick leave, or other absences during working hours. This is not considered additional work. Responsibilities include ensuring proper, high quality, and timely execution of all job duties, maintaining consistent attendance, punctuality, and compliance with instructions and management direction.

Secondary education. Good knowledge of English, both written and spoken. Proficiency in MS Office, JIRA experience is a plus. Technical experience is highly preferred. Strong sense of responsibility. Ability to complete assigned tasks and meet deadlines. Ability to work both independently and as part of a team. Quick reaction time and strong attention to detail. Ability to work under pressure. Ability to handle confidential information with discretion. Motivation to achieve company targets. Ability to work according to a shift schedule.