End User Support

Our IT End User Support team is dedicated to ensuring smooth daily operations across all Sportradar offices worldwide. Based in Montevideo, you’ll be part of a global group of professionals providing reliable, hands-on support to colleagues, helping them stay connected and productive. We take pride in being problem-solvers and enablers, making sure our technology works seamlessly so the business can focus on what it does best: shaping the future of sports technology. As part of the End User Support team, you will play a key role in ensuring smooth IT operations for our colleagues. You’ll work closely with local and international IT teams to deliver a reliable, user-friendly support experience. Your main responsibilities will include: Acting as the first line of IT support for the Montevideo office. Managing day-to-day IT operations and resolving technical issues. Providing desktop support across Microsoft products and workplace tools. Supporting and administering Active Directory, Azure, and Intune environments. Monitoring and maintaining antivirus and security solutions. Managing IT procurement, asset management, and documentation. Collaborating with global IT support teams on international initiatives. Proactively identifying opportunities to improve processes and tools. Ensuring an excellent IT support experience for all colleagues.

Strong background in Microsoft products (Office, Windows 10, Azure, Intune). Experience with antivirus software and asset management tools. Fluent English and strong communication skills. A proactive, hands-on attitude with eagerness to learn new technologies. A team player mindset with the ability to work across cultures and time zones.