Analyst, ERP Systems

REQ14135 Analyst, ERP Systems (Open) PRIMARY RESPONSIBILITIES: Act as primary resource to perform day-to-day operation support for ERP systems and other related IT systems including system configuration, client installation, data entry, integrations between systems, troubleshooting and engagement vendor support. Perform testing and UAT coordination of all functional implementations and upgrades in ERP and other related IT systems to ensure quality deliverables and optimal outcome for the Company. Provide basic training and support for end users to ensure the system is used effectively and efficiently. Collaborate with the users and IT teams in preparing IT project documentations such as project plan, business requirement document, system operational procedures (SOP) and test scenarios. Work closely with remote business unit users, IT teams and vendor support teams to identify the root cause and resolve reported issues Adhere to and comply with SOX requirements in accordance with the Company's policies and standards. QUALIFICATIONS: Degree holder in Business Information System/Computer Science or related disciplines. Minimum 2 years’ relevant experiences in technical business analyst with sizeable ERP software implementation. Implementation/usage experience with Workday, Virtual Roster, BirchStreet, Ramco or other ERP in the areas of HR, finance and procurement will be advantage. Proven business analyst skills include gathering business requirements, performing technical gap analysis and impact assessments. Familiar with project delivery life cycle of IT applications. Strong consultative, communication and problem-solving skills, especially working with remote teams. Excellent skill in using Microsoft Office suite. Proficient in both written and spoken English, Cantonese and fluent Mandarin is a plus. Energetic, flexible and able to embrace a fast-paced working environment. Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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