Administrator, MICE & Groups

REQ14128 Administrator, MICE & Groups (Open) POSITION SUMMARY: The Administrator, MICE & Groups is responsible for coordinating every aspect of tasks, projects, and event to ensure its delivery as contracted for the Department. Coordinates requirements with the operations departments of the hotels to ensure its successful implementation and delivery. PRIMARY RESPONSIBILITIES: Coordinates and supervises the progress of MICE & Groups related projects. Keeps track of all projects, prepares weekly activity summary, and reports the status. Prepares and share weekly Event & GRC reports with respective departments. Assists MICE & Groups monthly production report. Performs administrative tasks and functions in the MICE & Groups Department. Assists MICE & Groups in planning and operation of the Trade shows, exhibitions and Fam Trips requirements and processes. Ensures Vendor Registration for suppliers. Ensures effective communication to MICE & Groups and other departments to promote a teamwork approach to meeting client expectations. Acts as a main contact point of the department. Liaises with operations management, including hosting and attending departmental meetings on at least a weekly basis. Participates in weekly meetings. Maintains the highest standard of professionalism and ethics. Performs other reasonable job duties and responsibilities as assigned by supervisors and managers from time to time. Keeps track on call inquires for MICE & Groups business. Contributes to the achievement of departmental goals. Remains informed of all movements within the department. Keep Payroll, Leaves (Annual/Sick) update-to-date, and assist with weekly roster scheduling, changes, adjustment etc. Maintains update-to-date database and ensures proper documentation for each account activities. Assists MICE & Groups team during the absent and reverts to client inquiries within 24 hours. Actively participates in Internal Audit reviews and provide required paper works. Assists with internal meeting BEO and liaises with relevant departments such as F&B and Reservations to achieve smooth operation. Participates to prepare and conduct site inspection plan for prospective clients on behalf of the team absent. Performs other tasks/duties as required by the Department Management. QUALIFICATIONS: Experience Minimum of one (2) years of relevant work experience. Education Degree from a major, accredited institution in the fields of hospitality, marketing, business administration or relevant. Skills / Competencies Mature presentation style and be comfortable interacting at all levels, both internally and externally. Excellent command of English, Greek and other languages will be considered as an advantage. Expert proficiency in MS Excel and strong skills in PowerPoint. Strong project management, interpersonal and communications skills. Personal Competencies Strong interpersonal and communications skills. Detail-oriented and organized. Ability to keep up with a fast paced. Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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