Account Manager - Live Casino

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams.Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 11B.

The Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiativesKeeping close track on the performance of promotional campaigns to identify problems or issues that may ariseWorking closely with internal stakeholders to optimise strategy and ensure KPI targets are metRepresenting the entire range of the Company’s productsDistributing and presenting information to customers about upcoming game releases and opportunitiesEstablishing and maintaining effective key account relationshipsAct as an intermediary between internal departments and customersActing as an escalation point for customers for any issues, and drive resolution actionProviding root-cause analysis, driving continuous improvement and execution of solutionsProactively assessing, clarifying, and validating customer needs on an ongoing basisEnsuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.

We offer:Competitive remuneration packageComprehensive trainingProfessional and personal developmentHealth insuranceGym membershipDynamic working environmentOutstanding experience in an international environmentIf you are interested, please apply by adding your CV in English.For more information please visit our careers page:  www.evolutiongamingcareers.comThe purpose of processing personal data which candidate submits to Evolution Gaming is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.

Minimum 2 years of experience in iGaming (Account Management or similar client-facing role).Sound commercial awareness and knowledge of business developmentDemonstrate a clear knowledge of how to generate results in a complex commercial environmentExperienced at effective client managementFor this role you need to be able to relocate or based in MaltaProven team management capabilitiesBe analytical with the ability to think strategicallyHave a genuine passion for sales, negotiation, decision-making, and problem-solvingEducational background in a related field would be preferredStrong communication and written ability in English a strong command of spokenProficiency with Microsoft Office Suite, such as Excel and PowerPointBe presentable, willing to travel and work outside of normal office hoursAny other ad hoc duties related to the role