From grey to regulated: exploring online casino’s shift in New Zealand

  • UM News
  • Posted 23 hours ago

New Zealand is entering the final phase of a long‑anticipated transition from an offshore‑dominated grey market to a fully regulated online casino licensing regime. The Online Casino Gambling Bill has completed its second reading and is expected to pass into law by May 2026, with secondary regulations and technical standards following shortly thereafter.

For international operators, platform suppliers and advisers, the next nine months will define whether New Zealand becomes a viable, long‑term regulated market opportunity or a jurisdiction to exit.

Timeline and implementation

Once enacted, the Online Casino Gambling Act will come into force in stages. Core regulatory and enforcement provisions will apply from 1 May 2026, with the licensing regime and market closure to unlicensed operators taking effect from 1 December 2026.

A draft set of technical minimum standards has just been released for industry consultation (an invitation only, targeted consultation). The final regulations are expected in June 2026. These standards and regulations will cover game design, platform integrity, harm minimisation tools, account management and payments.

Expressions of interest for licences are scheduled to open in July 2026, with 15 online casino licences to be allocated via a competitive auction process in September 2026.

From 1 December 2026, it will be unlawful for any unlicensed operator to offer online casino games to players located in New Zealand. This marks the end of a permissive environment that has allowed offshore operators to service New Zealand customers with minimal regulatory oversight.

Enforcement powers will expand significantly from 1 May 2026. Advertising prohibitions will be extraterritorial, applying to operators regardless of where they are based. The regulator will have the power to issue takedown notices and pursue substantial financial penalties, with maximum fines increasing from NZ$10,000 (£4,410) to NZ$300,000 for individuals and NZ$5m for corporates and partnerships.

Operators currently servicing New Zealand players will need to make an early strategic decision: prepare to exit the market or begin licence readiness and due diligence well ahead of the auction process.

Market size and tax

Online casino gambling is already well established in New Zealand. In the 12 months to 30 June 2025, NZ$520.8m in online casino revenue was declared for the purposes of the existing 12% online gambling duty. However, industry consensus is that total gross gaming revenue is significantly higher, with estimates in the NZ$700m to NZ$800m range once undeclared offshore activity is factored in.

The current 12% online casino duty will increase to 16% from 1 January 2027. The additional four percentage points will be ringfenced for community returns and distributed via the Lottery Grants Board, introducing a community funding mechanism broadly analogous to land‑based gambling models in New Zealand.

In addition to the 16% online casino duty, there is a 15% goods and service tax, a 1.24% problem gambling levy and a general licensing levy of up to 5% of the platform’s New Zealand-based gross gambling revenue.

Advertising

While licensed operators will, for the first time, be able to advertise lawfully in New Zealand, the regime is highly restrictive by international standards.

Key prohibitions include:

  • No advertising targeted at individuals under 25.
  • No use of social media influencers.
  • No affiliate marketing.
  • No jackpot advertising.

Direct marketing will only be permitted to existing account holders. Bonuses and inducements may only be promoted on‑platform or via direct marketing, with a hard cap of NZ$100 or 200% of the initial deposit or bet (whichever is lower).

Harm minimisation

Harm minimisation obligations sit at the core of the regime and will directly influence platform configuration and UX.

Licensed providers must:

  • Verify age (minimum gambling age: 18).
  • Offer robust self‑exclusion tools and exclude identified problem gamblers.
  • Give players the option to set limits on time, deposits and spend.
  • Give players the ability to set the frequency of their play and the option of personalised pop‑up alerts.
  • Design games and interfaces to prevent extended, continuous or impulsive play.

Credit‑funded gambling will be banned. Operators will not be permitted to accept deposits via credit cards or buy‑now‑pay‑later products, meaning debit cards and alternative non‑credit payment methods will dominate.

Players will be restricted to one account per platform, must be able to close accounts easily and must be able to withdraw remaining balances without undue delay. Bonus terms must be presented in clear, plain language, addressing longstanding concerns around withdrawal restrictions.

Providers will only be able to offer online casino games, not sports and race betting. Only TAB New Zealand may offer sports and race products, reflecting the government’s policy position that racing‑related betting profits should continue to flow back to the New Zealand racing industry.

A workable but tightly controlled market

Although some industry‑proposed amendments were rejected to accelerate passage of the legislation ahead of the November 2026 general election, the overall framework is regarded as workable and attractive. It improves consumer protections, strengthens harm minimisation and materially increases government revenue.

For operators capable of adapting to strict advertising rules, capped incentives and enhanced compliance obligations, New Zealand represents a mid‑sized but credible regulated market. For others, the next nine months will mark an orderly exit from a jurisdiction that is no longer open to unlicensed play.

Jarrod True regularly advises on New Zealand’s online gambling legislation and regulatory framework. He is well-positioned to assist operators seeking to assess the viability of entering the New Zealand market and to support those wishing to pursue an online gambling licence.

The post From grey to regulated: exploring online casino’s shift in New Zealand first appeared on EGR Intel.

 New Zealand gambling law specialist Jarrod True outlines what the industry can expect from the country’s online gambling reform, with 15 licences up for grabs and 16% tax rate in place
The post From grey to regulated: exploring online casino’s shift in New Zealand first appeared on EGR Intel. 

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