A great first impression lasts. In iGaming, where competition for talent is high, onboarding isn’t just a box-ticking exercise; it’s a strategic advantage. The first few weeks in a role often shape how long someone stays and how well they perform.
A structured, supportive onboarding process can boost engagement, accelerate productivity and strengthen retention. Skip it – or get it wrong – and you risk early departures, lower morale and a fractured team culture.
What does good onboarding look like?
Clarity is essential. Before day one, new hires should know what to expect, what success looks like, and who to turn to for help. That means clear job responsibilities, goals and access to the tools they’ll need.
Connection is equally important. Whether remote or in-office, feeling part of the team early on makes all the difference. Assigning a mentor or buddy, arranging meaningful check-ins, and embedding cultural values from the start help new employees feel confident and aligned. While technology can simplify admin and standardise training, it’s not a substitute for human interaction.
Managers who take time to welcome and support new hires personally set the tone for strong, lasting relationships.
Ultimately, onboarding is an investment in people and in performance. It signals that a company values its employees, understands the impact of culture and is serious about setting individuals up to succeed.
In a market where talent is hard-won, great onboarding isn’t optional. It’s your chance to reinforce a positive candidate experience and show new hires they made the right choice.
Read the roundup of developments around the world and hiring trends in key gaming industry regions here.
iGB-Pentasia_Salary Survey 2025
Hiring gets an employee in the building. A well planned onboarding process can be the difference in making that employee a star performer.