Brazil’s Secretariat of Prizes and Bets has released new details on the requirements for the country’s national gambling self-exclusion program. Setting up the system has been one of the Ministry of Finance’s main goals as it moves forward with regulating Brazil’s online gambling market. According to an ordinance published on Monday, November 10, the Betting
Brazil’s Secretariat of Prizes and Bets has released new details on the requirements for the country’s national gambling self-exclusion program.
Setting up the system has been one of the Ministry of Finance’s main goals as it moves forward with regulating Brazil’s online gambling market.
According to an ordinance published on Monday, November 10, the Betting Management System (SIGAP) will play a key role in how self-exclusion works.
Operators will be required to check SIGAP every time a player creates a new account or logs in for the first time each day. In addition, they must run these checks at least once every 15 days for all registered users to ensure that anyone who has self-excluded is properly identified.
If SIGAP shows that a player has self-excluded during their first login of the day, the operator must block the player from betting and close all related accounts within three days. Before closing the account, the operator must notify the player (by email, text, or messaging app) within one day, explaining the reason and informing them of their right to withdraw any remaining balance.
If the funds aren’t withdrawn within 180 days, the balance must be transferred to the Student Financing Fund (FIES) and the National Fund for Public Calamities, Protection and Civil Defense (FUNCAP).
Operators must also cancel and refund any open bets from self-excluded users, unless those funds have already been withdrawn. They are strictly prohibited from contacting or advertising to anyone on the self-exclusion list.