Suite of tools spans mobile, media, loyalty, analytics, floor operations, self-service, and jackpots
At this year’s G2E Global Gaming Expo in Las Vegas, DR Gaming Technology (DRGT) showcased its most complete and connected casino management ecosystem yet. Exhibiting from Booth 4405, the company demonstrated how its unified suite of tools — spanning mobile, media, loyalty, analytics, floor operations, self-service, and jackpots can help operators deliver seamless experiences while retaining full control over every player interaction.
From real-time mobile visibility to customizable player touchpoints and dynamic content delivery, DRGT’s showing brought together technology, flexibility, and scalability.
“Our goal at G2E was simple: to show how operators can run their entire casino floor from one consolidated, scalable system,” said Executive Chairman Jurgen De Munck. “We’ve always placed the player first, but that starts with empowering the operator to manage infrastructure and communication intelligently and flexibly.”
DRGT’s product suite, all built on the same technology foundation, was on full display, with live demonstrations of its flagship tools.
drServiceHub gave visitors a glimpse into streamlined operations, with its smart start page offering a dashboard-style view of technical issues, real-time events, and VNC-enabled remote troubleshooting. The drManagementApp, a mobile tool for floor managers, showed how staff can receive push alerts, monitor floor occupancy live, and switch between multiple venues, all from their phones.
Its third Party Point-of-Sale integration impressed operators by enabling players to use loyalty points or their wallet to pay directly for meals and drinks, eliminating the need for vouchers and queues. The drKiosk, a fully customizable multilingual self-service terminal, allowed players to manage their accounts, redeem points, purchase food and drinks, and more, all without staff intervention.
DRGT’s drPlayerApp tied everything together on the player’s phone: registration, cashless wallet, real-time jackpot tracking, loyalty tier progress, and in-app rewards; all available on iOS and Android.
“The feedback on our mobile-first tools was overwhelmingly positive,” noted CEO Marco Herrera. “We’ve built these apps not as bolt-ons, but as native parts of the DRGT ecosystem; it all flows through the same platform; there’s no fragmentation.”
Operators also spent time interacting with drFloorManager, a permission-based web application that provides real-time floor visualization via heatmaps, search filters, and machine-level insights such as hand pays, credit meter levels, and gameplay and player activity.
Content control was another key talking point. drMediaManager allows operators to design and push media, from video and jackpot messages to live TV, to specific devices or screens across one or multiple venues. This level of centralized control resonated strongly with marketing and operations leaders. A key device in delivering content, and engaging and communicating with players, remains the Company’s 8.8” drScreenUltra on-device player interface. It integrates ‘tap or scan’ cash in and cash out functionality, loyalty details, targeted promotions, bonusing and session data; helping casinos connect with players at the right time and with the aforementioned (right) content or rewards.
The drRewards and drAnalytics applications further illustrated DRGT’s “all in one” approach. drRewards enables tailored promotions, raffles, vouchers, and mystery jackpots from a single console, while drAnalytics delivers actionable BI reports via easy-to-read and customisable dashboards detailing player behaviour, machine performance, and exception reporting to name a few.
“All of our tools work together in real time; that’s our differentiator,” added Herrera. “This system is already live in multiple jurisdictions. At G2E, we weren’t pitching concepts, we were demonstrating results.”
One of the most widely discussed topics at the DRGT stand remained its world-class system-driven jackpots; a key departure from traditional controller-based setups. Using its proprietary drSMIB mesh network, DRGT enables operators to run sophisticated jackpot configurations directly through its CMS, eliminating the need for additional hardware or vendor-specific integrations, and the ability to offer an almost endless array of configuration options.
“Operators can configure a jackpot based on coin-in volume, time of day, loyalty tier, time of day, you name it, and then apply it instantly across their floor,” explained Mexico Managing Director Alfredo Moreno. “And because it’s built into the system, it works seamlessly across all touchpoints.”
In addition to the range of configuration options, the company’s range of jackpot options themselves; including time-based, mystery, progressive, and win-share for example, as well as support for table jackpots like Poker21s and BlackJack11s, intrigued visitors. All of these can run in tandem with loyalty systems, in-game triggers, and promotional campaigns.
A standout case study referenced during the show was DRGT’s recent launch of Mexico’s first symbol-driven national wide-area progressive (WAP) jackpot, developed in collaboration with APEX Gaming. Spread across 17 casinos and 128 Clover Link Elements machines, the system delivers real-time jackpot synchronisation, win-share capabilities, as well as dynamic media content via drMediaManager.
“That project was a landmark for us,” said De Munck. “It combined jackpot logic, player engagement, and media delivery across multiple venues , all using our existing infrastructure. It’s a live example of how flexible and scalable our system really is.”
“In Mexico, we’re using tools like drFloorManager and drAnalytics every day,” said Moreno. “We adjust layouts, trigger jackpots, and track gameplay and player behaviour in real time. The insights are immediate — and the operational impact is tangible.”
The show reinforced DRGT’s commitment to practical, future-proof solutions that reduce complexity while boosting operational efficiency and player satisfaction.
“Operators are tired of stitching together disconnected systems,” concluded Herrera. “They need flexibility, insight, and speed; we offer that single solution, one login, and one vision. G2E gave us the perfect stage to show that in action.”
“This wasn’t about what we’re planning to do; it was about what we’re already doing,” added De Munck.
The post DRGT shows its most complete and connected casino management ecosystem yet at G2E appeared first on G3 Newswire.
Suite of tools spans mobile, media, loyalty, analytics, floor operations, self-service, and jackpots At this year’s G2E Global Gaming Expo in Las Vegas, DR Gaming Technology (DRGT) showcased its most complete and connected casino management ecosystem yet. Exhibiting from Booth 4405, the company demonstrated how its unified suite of tools — spanning mobile, media, loyalty,…
The post DRGT shows its most complete and connected casino management ecosystem yet at G2E appeared first on G3 Newswire.