Bluewater Resort & Casino announced today an expansion of its partnership with Quick Custom Intelligence (QCI), deepening its commitment to leveraging cutting-edge technology to enhance player engagement and operational efficiency. The resort, which has successfully utilized the QCI Enterprise Platform to optimize casino operations, will now integrate QCI Connect, a powerful texting service designed to deliver timely, personalized communications directly to guests.
The addition of QCI Connect enables Bluewater Resort & Casino to further elevate its customer experience by providing instant notifications, promotions, and offers, while ensuring a seamless, two-way communication channel between the property and its valued patrons. This advanced functionality will help increase trip frequency, strengthen loyalty, and drive incremental revenue through targeted, real-time interactions.
“Our continued partnership with QCI reflects our shared vision for innovation and excellence,” said Jesus Mariscal, Acting General Manager of Bluewater Resort & Casino. “By adding QCI Connect to our suite of QCI solutions, we’re empowering our team to connect with guests like never before. This new capability allows us to deliver a highly personalized experience while driving engagement and profitability for our property.”
The QCI Enterprise Platform is currently deployed in over 150 casino resorts in North America, providing operators with an integrated toolset for marketing, player development, and slot optimization. With the addition of QCI Connect, Bluewater Resort & Casino will be able to leverage its existing data ecosystem to deliver targeted, measurable campaigns via text, strengthening relationships with both new and returning guests.
Dr. Ralph Thomas, CEO of QCI, expressed his enthusiasm about the expanded collaboration: “We are honored to support Bluewater Resort & Casino as they take the next step in their technological journey. The integration of QCI Connect will provide their team with the tools to communicate in real time with their players, creating stronger connections and delivering exceptional experiences. This partnership is a testament to Bluewater’s forward-thinking approach to guest engagement and operational excellence.”
This enhancement marks another milestone in Bluewater Resort & Casino’s ongoing strategy to embrace technology and innovation, reinforcing its position as a premier gaming and entertainment destination in the Southwest.
The post Bluewater Resort & Casino adds QCI Connect Text Messaging Services to enhance guest engagement appeared first on G3 Newswire.
Bluewater Resort & Casino announced today an expansion of its partnership with Quick Custom Intelligence (QCI), deepening its commitment to leveraging cutting-edge technology to enhance player engagement and operational efficiency. The resort, which has successfully utilized the QCI Enterprise Platform to optimize casino operations, will now integrate QCI Connect, a powerful texting service designed to…
The post Bluewater Resort & Casino adds QCI Connect Text Messaging Services to enhance guest engagement appeared first on G3 Newswire.