Quick Custom Intelligence (QCI), the global leader in AI-driven analytics for the gaming and hospitality sector, today announced that Xavier Grace has joined the company as Customer Engagement Manager.
With more than a decade of experience spanning casino marketing and enterprise gaming systems, Grace brings a uniquely balanced perspective to customer engagement. He began his career as a Casino Host with MGM Resorts, serving guests at both ARIA Resort & Casino and Park MGM for five years, before moving to Aristocrat Technologies as an Account Manager for Systems. This dual background in player development and system management positions Grace to help QCI clients translate data-driven insights into winning operational strategies.
“Joining QCI is a wonderful step into a fast-moving technology company that has grabbed the attention of the industry. I look forward to working with their dynamic and responsive team,” said Xavier Grace, Customer Engagement Manager at QCI. “I’m excited to combine my on-property marketing experience with QCI’s powerful analytics platform to drive measurable results for our customers.”
“Xavier’s hands-on knowledge of both player engagement and enterprise systems is exactly what our clients need as they push for deeper, data-informed guest relationships,” said Dr. Ralph Thomas, CEO and Co-Founder of QCI. “His passion for client success and proven track record in the gaming industry make him a valuable addition to our expanding team.”
In his new role, Grace will focus on strengthening client partnerships, accelerating time-to-value for new deployments, and championing best practices that translate QCI’s AI insights into elevated guest experiences and revenue growth.
The post Quick Custom Intelligence appoints Xavier Grace as Customer Engagement Manager appeared first on G3 Newswire.
Quick Custom Intelligence (QCI), the global leader in AI-driven analytics for the gaming and hospitality sector, today announced that Xavier Grace has joined the company as Customer Engagement Manager. With more than a decade of experience spanning casino marketing and enterprise gaming systems, Grace brings a uniquely balanced perspective to customer engagement. He began his career as a…
The post Quick Custom Intelligence appoints Xavier Grace as Customer Engagement Manager appeared first on G3 Newswire.