A new report from the Netherlands Gambling Authority (KSA) has revealed that the implementation of lower deposit limits is helping to reduce the severity of player losses within the regulated market.
The KSA’s latest study, published last week, analyses the impact of the new measures introduced last October to bolster player protection and found a clear drop in customer losses.
Since late last year, Dutch players over the age of 25 are subject to a new net deposit limit of €700 (£604) per month. Any attempts to make further deposits once that figure has been reached are blocked.
Similarly, players aged between 18 and 25 are capped at €300 per month.
In the nine months since these measures were enforced, KSA figures show that the previous 9.7% of players who had deposited more than the net deposit limits had now shrunk to just 2.2%. There was an even steeper drop in the younger demographic, a testament to the impact of the new limits.
Following last year’s rule change, average monthly player losses fell 31%, previously totalling €116 (in the eight months leading up to October 2024) but now recorded as €80 in an eight-month period after the new policy was implemented.
In terms of significant player losses, users losing more than €1,000 per month has declined from 3.9% to just below 1% in the timeframe.
However, the KSA did note that the new loss limit rules have had little effect on accounts with larger wins (€1,000 or more), or accounts with losses of less than €100 per month.
Prior to October 2024, 74% of the Netherlands’ regulated market’s gross gaming revenue stemmed from player accounts with losses of more than €1,000, though that has dropped to 21% since the KSA’s deposit limit update, with operators now less reliant on accounts that have lost significant sums of money.
However, the Dutch authority did concede that it cannot rule out the prospect of players depositing large sums with illegal operators as a result of a tightening of the regulated market’s rules.
The KSA found a 23% increase in search activity from users seeking unlicensed operators, a statistic the regulator said would suggest that the size of the illegal market has grown.
The regulator’s most recent estimates suggest 93% of players visited only legal operators within the opening quarter of 2025.
This actually marks a two percentage point decrease when compared to before October 2024’s update.
In other Dutch market news, the phasing in of a two-part gambling tax hike remains up in the air following the collapse of the nation’s right-wing coalition government.
Having seen its rate of tax hiked to 34.2% at the start of this year, the market was bracing itself for a further rise again in January 2026 to 37.8%. The recent disbanding of the government has subsequently sparked speculation over whether it will continue to take place as planned.
The post KSA finds deposit limits spark 31% fall in monthly player losses first appeared on EGR Intel.
Dutch regulator sees notable decline in player losses after October 2024 update, but concedes new limits could be aiding a rise in demand for black market operators
The post KSA finds deposit limits spark 31% fall in monthly player losses first appeared on EGR Intel.